ONLINE APPOINTMENTS ARE AVAILABLE

Your credit card information will be taken upon making an appointment. 

• Please do not make an appointment that you are not committed to attending
• If you miss your appointment a portion of your deposit will be forfeited.

 WE WILL CHARGE YOUR CARD ONE-HALF OF YOUR PLANNED FEE IF YOU MISS YOUR APPOINTMENT 

• Please bring the following to your scheduled appointment: 

1. Identification-passport or drivers license and pilot license-foreign equivalents are okay. 
2. A list of all medications and dosages to include OTC-over the counter. 
3. Prescription glasses and contact lens case with solution,  if you have your glasses or contact prescriptions written down that would also be vey good.
4. A printed out paper copy of your completed FAA Form 8500-8 (as previously noted), if a printer is not accessible bring your confirmation number and we will help you here.
5. Please be on time-not too early and not late--on time.

Before your appointment: 

• Do NOT use caffeinated products like energy drinks, Starbucks, coffee, tea, soda, decongestants, or other stimulants for several hours. 
• Do NOT use moisturizing lotions or other types of products on your body if an EKG is planned--the EKG tabs won't stick. 
• Do NOT exercise/run a lot or use sauna/steam room for several hours before your appointment.  Make sure that you are well rested and well hydrated.
• Bring some pictures of the aircraft you fly or plan to fly in print or on your phone, we really enjoy seeing those as we try to have some good conversation and fun during our work day. 
• If your family members, children or friends are with you they do not need to wait in the car, we have plenty of room for them to be inside our air conditioned office spaces, if you bring an animal please make sure it is well behaved and on a leash.

NO SHOW POLICY

Unfortunately we must charge a service fee if you do not show up for your scheduled appointment

Here is Why---REASONS FOR NO SHOW SERVICE FEE

We do not want to charge a no show fee, but the people at the top do and here are some reasons.  If you schedule a time for your appointment, then you have covered that time spot and that time is not available to any other pilot and is held for only you.  If you do not show for your appointment then you are preventing another pilot from using that time slot.  Also, the clinic staff is expecting that since you scheduled at that time then you would show up at that time.  If you fail to show up then the staff is waiting for you and wondering why you are not there at your scheduled time.  In addition, the overhead costs of maintaining the business; the fees for running the office (building maintenance,  office space rent, electric, water, perishables, equipment maintenance, insurance, taxes, payroll, lawn care, pest control, housekeeping, pencils, pens, toilet paper, urine cubs, etc etc) adds up and still keeps accumulating even though you did not show up for your scheduled time and the staff is waiting for you and you prevented any other pilot from having that appointment time.  So please, if you schedule yourself and cover a time slot, please plan and do your best to make your appointment.  Come prepared, (see what to bring above) and be on time.  We will all have a good experience and do our best at getting your FAA Medical Certificate and in making you happy.  NOTE: if extenuating circumstances preclude you from making your appointment, please call Beth as soon as you can and explain.  She is very reasonable and perhaps we can put someone else in your time slot.  See you soon.